Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

International Shipping

VelvetPeek operates using an international fulfillment model.
All products are shipped directly from our supplier warehouses located in Asia.

Estimated Delivery Time

  • Delivery time: up to 15 business days

  • Delivery times may vary depending on destination country, customs processing, and local postal services.

Customs & Import Taxes

For European customers:

  • Import duties, VAT, or customs fees may apply depending on your country’s regulations.

  • These charges are not included in the product price and are the customer’s responsibility.

Tracking Information

Once your order is shipped, you will receive a tracking number via email. Tracking updates may take a few days to appear in the carrier system.